Online Courses: CompuTaught

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SCHOOL POLICY

BACKGROUND

Real Estate Educators is approved by the Pennsylvania State Real Estate Commission for the purpose of offering the distance education courses developed by CompuTaught.

NOTICE TO STUDENT

All questions pertaining to registration, refunds, school policy, course content, explanation of state licensing law, final exams (if applicable), and completion certificates should be addressed to Real Estate Educators. Real Estate Educators may be reached at (412) 369-8771.

Important Notice: Regarding Continuing Education Courses

If you have previously taken a continuing education course for the 2006 real estate license renewal period, you MAY NOT take the same course for the 2008 real estate license renewal period. A transcript WILL NOT be issued if you have taken a repeat course.

Important Notice: Regarding Pre-License and Broker Courses

A proctored examination is required. Information regarding the procedure for taking the proctored exam will be forwarded to you.

COURSE EXPIRATION AND REVIEW

All course lessons on the computer must be completed within 180 days from the date of enrollment (unless individual state law specifies) Access to the computer lessons will expire at midnight on the 180th day after enrollment. You have 90 days to access and review the course content after you have completed the last lesson in a course.(Regardless of when the course is completed within the 180 days from enrollment).

Note: Continuing Education Classes for the 2008 Pennsylvania Real Estate License Renewal period will not be extended beyond June 30, 2008. If Continuing Education Classes for the 2008 Pennsylvania Real Estate License Renewal period are not completed by June 30, 2008, there will be NO REFUND and COURSE TRANSCRIPT WILL NOT BE ISSUED.

COURSE EXTENSION POLICY

If you cannot complete your course within the 180 days, then you may purchase a 60 day extension from Real Estate Educators. The 60 day extension period begins from the date your course originally expires. You may purchase up to three extensions per course. It is your responsibility to contact your school coordinator to find out about purchasing an extension. It is recommended that you purchase the extension immediately after the course has expired in order to be able to have the full 60 days of the extension. Note: Continuing Education Classes for the 2008 Pennsylvania Real Estate License Renewal period will not be extended beyond June 30, 2008. If Continuing Education Classes for the 2008 Pennsylvania Real Estate License Renewal period are not completed by June 30, 2008, there will be NO REFUND and COURSE TRANSCRIPT WILL NOT BE ISSUED.

CERTIFICATE OF COURSE COMPLETION

Upon completion of Continuing Education Courses for the 2008 Pennsylvania Real Estate License renewal within 30 days of completion of each course Real Estate Educators will provide the Pennsylvania State Real Estate Commission in a format approved by the Commission a list of each licensee who satisfactorily completed the course.

Upon completion of Continuing Education Courses for the 2008 Pennsylvania Real Estate License renewal, you will not receive a Completion Certificate / Course Transcript unless requested in writing from Real Estate Educators, 9401 McKnight Road, Suite 302 B, Pittsburgh, PA 15237. In the event the certificate is lost, a duplicate may be obtained from offices by request. An administrative fee may be charged for the duplicate.

Upon completion of Real Estate Fundamentals, Real Estate Practice, or Real Estate Broker classes, you will receive a Completion Certificate / Course Transcript within 30 days of satisfactory completion of the course. In the event the certificate is lost, a duplicate may be obtained from offices by request. An administrative fee may be charged for the duplicate.

*REGISTRATION CANCELLATION POLICY

You have the right to cancel your student registration for any reason up to five (5) business days from the date of purchase WITH THE EXCEPTION OF REAL ESTATE EXAM PREPARATION COURSES. A cancellation fee will be charged to the student to cancel a registration. The amount of the cancellation fee is 15% of the total purchase amount. If the course includes one or more textbooks, the books must be returned at the student's expense. The request for cancellation will not be processed until the book(s) are returned to the school in reusable condition (if applicable). NO REFUNDS WILL BE GIVEN FOR ANY OF THE REAL ESTATE EXAM PREPARATION COURSES.

TECHNICAL SUPPORT

For technical assistance, please call Technical Support at 1-800-743-8703 or email them at techsupport@mycoursepage.com. Technical Support is available Monday – Friday from 9:00am to 11:00pm EST and on weekends from 12:00 – 4:00pm EST. (Holidays are an exception to this schedule. On holidays, the Technical Support hours may change.)

The best and quickest way to address tech support issues is to go to www.mycoursepage.com/support. If you call Technical Support, please be prepared to explain your problem in detail and have access to your computer. In order to effectively troubleshoot your issue, our technicians begin the call by asking you a series of questions regarding your operating environment. We will need to know what type of computer you are using, the operating system you are using, the version number of your software, etc. Your call may be documented or monitored to help us maintain quality of service standards.

MINIMUM SYSTEM REQUIREMENTS

In order to take this distance education course, your computer must meet the following system requirements:

• PC with 450 MHz Intel Pentium II processor (or equivalent) and later
• 128 megabytes (MB) of RAM
• Super VGA (800 x 600) or higher-resolution video adapter and monitor
• Internet connection (minimum 56Kbps required, although we highly recommend a high speed connection such as DSL, Cable, or T1)
• Printer (for course documentation and Student Affidavit)

CD-ROM Version Only:

• CD-ROM drive
• 5 MB available hard drive space to install program and at least 7 MB available hard drive space per hour of course work (CD-ROM version only) For example: If you have purchased a 3 hour course and a 6 hour course, then you would need an average of 68 MB of available hard drive space (9 hours x 7 MB = 63MB plus 5MB to install)

* In order to install and use the CD-ROM courses (if available) on Windows 2000 or Windows XP, the User must belong to the Administrators or Power User Groups

DOWNLOADS

The following are free downloads required in order to use the showcase player.

• Adobe Acrobat Reader 5.0 or greater
• Flash Player plug-in
• Microsoft Internet Explorer 5.5 or greater (CompuTaught does not support any “Beta” Versions of Internet Explorer)

REQUIREMENTS FOR COMPLETING THE COURSE

Please refer to the directions on your course home page for specific instructions regarding the completion of your course and the “Introduction” lesson located at the beginning of each course. To complete the course and receive your Completion Certificate, you must successfully complete the following requirements:

Complete ALL instructional lessons in the course by answering each question correctly at least twice.

Return a signed and dated Student Affidavit to Real Estate Educators when the course is complete. The Student Affidavit is a signed document from you certifying that you have personally completed each assigned lesson of instruction. This student affidavit must be returned to Real Estate Educators before you can receive credit for a distance learning course. (A “Student Affidavit” link will appear on your course home page upon completion of the course. Click on that link to obtain a copy of the Student Affidavit).

CD-ROM Students: You MUST upload your course work upon completion of all course lessons. (Directions on how to upload your course are available on your course home page). If you do not have the ability to establish an internet connection, you must save your course work to a diskette and return that diskette to Real Estate Educators so that the school administrator can check it for course completion. (Online courses will be automatically marked as complete when you finish the last lesson). Please note: It is highly recommended that you upload your course work every time you exit your course, as this will save any work that may be lost if you experience computer problems.

HOURS OF OPERATION

Office Hours: Monday through Friday 8:30 A.M. – 5:00 P.M.

HOLIDAYS (School closed for business)

STUDENT BEHAVIOR / DISCIPLINARY POLICIES

When taking our educational courses, you are expected to comply with all policies as stated within this school catalog. If you fail to adhere to these policies, it may invalidate your eligibility for course credit. (These situations will be handled on a case by case basis.)

NON DISCRIMINATION

Real Estate Educators will not discriminate on the basis of race, color, sex, religion, national origin, handicap, or familial status in the establishment of fees, entrance qualifications or standards for successful completion in any course.